IT Management Suite

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  • Recent EPM Office Hours - May 2025

    By: Robert Marti Robert Marti

    The Symantec Endpoint Management (EPM) Product Team hosted Office Hours on May 20, 2025. During this session, the team presented What's New in IT Management Suite 8.8. If you missed this session, or just want to watch it again, the link to the replay recording is provided below. 

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    RE: Old version of Java remain after patching is c ...

    By: Dmitri Gornev , 21 hours ago

    Hi Sukry. I don't see this behavior with 8u441 to 8u451 update but I believe I was able to reproduce it in 8u451 to 8u461 scenario. Checking with the content team regarding this. Best regards, Dmitri.

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    RE: Server Inventory Agent Not Collecting Database ...

    By: Chris Farrell , yesterday

    You should see indications of the inventory in progress - for example: Are the other data classes populating? If you don't find anything helpful, I would recommend opening a support case and to attach verbose/trace logs (be sure to also ...



Latest Q&A List

  • J E's profile image

    Windows Server 2025 in Create OS Files (ITMS 8.7.3 ...

    By: J E yesterday

    Hi all, is there an option to add "Windows Server 2025" to the list in "Create OS Files Package" (SOI Package) in ITMS 8.7.3? In ...

  • Dmitri Gornev's profile image

    RE: New version of 7-Zip released - v25.00

    By: Dmitri Gornev 13 days ago

    Hi JE, 7-Zip 25 is available in datafeed starting from today's PMImport build 7.4.1814. Best regards, Dmitri.

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  • RE: Automatic Patch Target Cadencing

    By: Hannah Massie 9 months ago
    Posted in: IT Management Suite

  • Automatic Patch Target Cadencing

    By: Hannah Massie 10 months ago
    Posted in: IT Management Suite

  • Automatic Patch Target Cadencing

    By: Hannah Massie 10 months ago
    Posted in: IT Management Suite

  • Patch Delivery reporting

    By: Hannah Massie 11 months ago
    Posted in: IT Management Suite

    One of the nice things about Patch Management is the ability to deliver a whole series of patch bulletins/updates ...

Unanswered Threads

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    Script is changing automatically

    By: Mohamad Sukry Ilias , 26 days ago
    Posted in: IT Management Suite

    Hi, Good day to you. Anyone had facing script automatically changing after pushing Zscaler through Altiris for each deployment? It become quite troublesome since need to check and change the script every time before execute. Kindly advise. ...

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    Multiple Kernal version been installed

    By: Mohamad Sukry Ilias , one month ago
    Posted in: IT Management Suite

    Hi, I had query. Customer did do the Kernal patching to RHEL servers but to version Kernal was been installed in one server. From the below screenshot on June 13 th two kernel installed. Actually kernel-4.18.0-553.54.1 should be installed and ...